Technology Infrastructure Advisory

In today’s hyper-connected world, infrastructure provides both the means for efficiency and foundational structures for effective business and information technology services. To ensure your IT infrastructure services are able to support the paradigm shift taking place in IT today, you can count on our vast knowledge and experience as independent advisors delivering transformation and transition when and where it is required.

Technology Infrastructure Advisory

Technology infrastructure is core for any business. Specially in today's hyper-connected world, infrastructure provides both the means for efficiency and foundational structures for effective business and information technology services.

To ensure your IT infrastructure services are able to support the paradigm shift taking place in IT today, you can count on our vast knowledge and experience as independent advisors delivering transformation and transition when and where it is required.

Our Technology Infrastructure Advisory offering is focused on improving organization's IT services, getting a clear understanding of where improvements will provide best value for money, and preparing businesses for the next generation of IT services.

These key services cover the IT Infrastructure challenges from strategy and transformation through to optimization and outsourcing.

IT Infrastructure Strategy – developing a clear vision linked to the IS and business goals, IT infrastructure objectives are articulated and the strategy formulated.

IT Infrastructure Outsourcing - assist throughout the outsourcing cycle, starting at assessment ending with transition & transformation. We cover all areas from strategy/value creation and people aspects, to project management and technology.

IT Services Management Maturity Improvement - a review of the complete IT Service Management function resulting in understanding of the current state as basis for improving the future state.

IT Operations Efficiency - assessment of operational processes and procedures to establish where things might be going wrong and where it will impact the business.

IT Infrastructure Optimisation / Consolidation - analyse the organisation’s infrastructure to identify cost reduction opportunities through consolidation, standardisation and process optimisation.

Cloud Advisory Services - evaluate requirements, assess readiness, build the business case and cloud roadmap(s), and assist with vendor evaluation.

Security and Risk Advisory

We work closely with our clients to build, improve and sustain comprehensive, effective and high-performance cybersecurity and risk management programs that are customized for business needs, cost effective and help manage risk in today’s world, where technology is evolving every day and so does the cybersecurity risks.

1. Third-party risk management

With an ever-increasing dependency on third-party vendors, third-party risk management (TPRM) has become a significant challenge for organizations. Third-party risk management is the process of ensuring that the use of service providers and IT suppliers does not create an unacceptable potential for business disruption or a negative impact on business performance.

As businesses increase their use of outsourcing, third-party risk management becomes an increasingly important part of any enterprise risk management framework.

Organizations are entrusting more of their business processes to third-parties and business partners, so they can focus on what they do best. This means they must ensure third-parties are managing information security, data security and cyber security well. The risk of cyber attacks and data breaches from third-party vendors must be identified and mitigated.

  Third party risk assessment evaluates how an organization’s strategy and business decisions relating to third parties expose the entity to risk. This includes outlining a program to facilitate the identification, assessment, monitoring, management and mitigation of those risks.

Development of a third party risk management program is an organization wide initiative that outlines the behaviours, access and services levels that a company and a potential vendor will agree on. It focuses on key aspects of vendor risks such as legal and regulatory requirements, access controls in place, security assessments such as penetration testing and vulnerability assessment, business continuity and disaster recovery plan.

Third party assurance plan can also be developed in order to tests and gain assurance of vendor performance.

2. Cloud Security and Architecture Assessment

Cloud Security and Architecture Assessment is based on our pragmatic approach and operational knowledge across cloud environments. The assessment combines critical domains of cloud security such as:
1) Governance and Oversight.
2) Risk and Compliance
3) Security Architecture
4) Threat and Vulnerability Management
5) Identity and Access Management
6) Data Security
7) Service Resilience and Incident Management
8) Service Delivery and Operations

Businesses are scrambling to define the steps necessary to safely migrate their assets to the cloud or effectively manage their existing cloud assets – with security remaining the number one challenge. This assessment help organizations formalize a cloud security program to establish standards and build secure solutions and manage risks in the cloud.

3.Cloud Risk Assessment
Organizations are adopting cloud first strategy at an unprecedented pace. To utilize full potential of cloud benefits, organizations must understand and address associated risks to avoid failures in their cloud journey.

Our approach to assessing cloud risk is based on key areas of risks based on industry best practices such as CSA Cloud Control Matrix. Key risk areas such as risk management process, vendor management, contract and service level agreements, vendor lock-in, loss of governance, compliance risk, management interface compromise, data protection, data decommissioning, security breach notification as well as technical perspective such as data security, access and authentication, network security, monitoring and audit logging, security testing and patch and vulnerabiltiy management and incident response management etc. are covered in the assessment.

4. Cyber Maturity Assessment
Cyber Maturity Assessment is designed to provide a point in time assessment of an organization’s cyber maturity. The Cyber Maturity Assessment covers following domains:
1) Governance .
2) Human Factors
3) Technology Risk Management
4) Business Continuity and Crisis Management
5) Operations and Technology 6) Compliance

5.Compliance / Framework Readiness Assessment
The Readiness Assessment provides organization with an assessment of how ready it is for assessment or implementation of particular frameworks such as ISO 27001, NIST Cybersecurity Framework, SOC 2 based on AICPA Trust Service Principles, Data Privacy (GDPR), ISO/IEC 27017 cloud security or other regulations that the organization may be subject to. We provide an assessment of where the organization stand currently and provide recommendations of where it can improve its maturity in order to achieve and maintain compliance with applicable regulations. Our readiness assessments such as:
1) ISO 27001 internal audit / gap assessment
2) SOC 2 readiness / gap assessment
3) Assessment based on NIST Cybersecurity Framework
4) Data privacy (GDPR) gap assessment
5) Incident response readiness assessment

are customized to align with your business size, complexity and requirements. We can also help you in your implementation journey and achieve compliance with the above standards / frameworks.

6.Security Incident Services

Businesses know the importance of online systems in running day-to-day operations, that is why it is important to have a plan prepared in case something goes wrong.

Having a step-by-step plan in place before a cyber security incident occurs will help organizations take control of the situation, navigate their way through and reduce the impact on the business. We help organizations evaluate how an incident could affect their business and help them put together an effective incident response plan.

We can also assess an organization's cybersecurity incident response readiness by examining the effectiveness of the existing security incident response plan and practice in place.

7.IT Internal Audit

IT audit plays an increasingly important role in helping companies manage and respond to risks, in an age where organization's depend heavily on technology to operate successfully.

We can help throughout all components and phases of the technology audit, from strategic analysis to risk assessment to plan development, execution of the audit through to reporting. We have expertise in carrying out system security reviews such as SAP, Oracle E-business Suite and Microsoft Dynamics 365, Oracle Flexcube as well as database security audits, IT controls design and implementation review and business process reviews etc.

Our assessments are customized to align with your specifc business requirements.

Cloud Services

We provide a range of flexible consulting and professional services tailored to meet your unique business requirements. We specialize in modern applications design, cloud infrastructure and service development to power business transformation. We have expertise in hybrid and multi-cloud transitions across a range of leading cloud services, including Microsoft Azure and Amazon Web Services (AWS).

1. Cloud Audit as a Service

Technical cloud security audit help organizations to continuously improve security and compliance of cloud environment through automated checks and clear recommendation steps for remediation. This can be undertaken as a one off exercise or businesses can opt to have it at regular intervals as a managed service.

2. Cloud Consulting and Advisory or only Cloud Advisory

Organizations are adopting cloud first strategy at an unprecedented pace. It is a powerful technology and business asset, that can help businesses deliver top notch customer services while focusing on the core business concepts. Our cloud advisory assists organizations to understand complexities, opportunities and benefits of adopting cloud services and implementing business transformation. We help evaluate requirements, assess readiness, build the business case and cloud roadmap(s), and assist with vendor evaluation.

3.Cloud Solution Design

Our Cloud Solution Design offering help organizations design, build and innovative enterprise as well as B2C focus cloud solutions that meet their specific business needs and enable them in delivering outstanding customer experience. Our expert advice enable clients understand business requirements and build solutions based on optimal infrastructure for agile workload placement and cost efficiency from compute and storage, content delivery and networking, database services and security perspective.

4.Cloud Transition and Migration

Cloud Transition and Migration spans all aspects of transitioning to cloud, from prototyping to implementation, project services, data and workload migration, integration of systems, networks, platforms, applications, identity management and security, specialist technical input, data migration, business change management and many other activities needed to deliver a successful business outcome. Our Cloud Transition and Migration services can support an end-to-end service proposition.

5.Cloud Optimization and Enhancement

While adopting cloud, be it single or multi-cloud environment, organizations face a number of challenges such as unexpected cloud consumption as a result of un-optimized setup and security risks etc. We assist organizations by reviewing current state cloud usage and other controls in place to identify opportunities for improvement. Cloud Optimization and Enhancement is tailored for each client requirements. It is delivered by carrying out workshops to understand the usage requirements, desired outcomes as well as performing in-depth current state analysis across compute and storage requirements, content delivery and networking and database etc. to identify optimization opportunities.

6.Cloud Solution Implementation Support

Provides customers with the capability and expertise to implement and transition to cloud-based software and infrastructure for Microsoft Azure and Amazon Web Services (AWS).

7.Identity and Access Management Advisory

Identity and access management (IAM or IdAM for short) is a way to tell who a user is and what they are allowed to do. IAM is a means of managing a given set of users' digital identities, and the privileges associated with each identity. It is an umbrella term that covers a number of different products that all do this same basic function. Within an enterprize, IAM may be a single product, or it may be a combination of processes, software products, cloud services, and hardware that give administrators visibility and control over the organizational data that individual users can access.

Enterprise Identity & Access Management platforms have traditionally been used to reduce the risk and cost associated with employee onboarding, moving and off-boarding in relation to enterprise systems. Increasing cyber security regulation, the rise of cloud computing and shadow IT, and disruptive trends like the Internet of Things, are also driving requirements.

We help organizations at each stage of Identity and Access Management (IAM) journey from design to execution, including:
1)IAM Program and Policy Development
2)IAM Strategy and Roadmap Development
3)Privileged Access Management
4)Journey to the Cloud and Modern IAM
5)Hybrid IAM Cloud and Legacy Systems Integration
6)Strong Authentication Strategies and Technologies
7)Identity as a Service (IDaaS) Strategy and Migration Planning
8)Cloud Security Standards and Implementation (FedRAMP, ISO, NIST)
9)Privacy Laws Strategy, Planning and Remediation (GDPR etc.)

With broad migration experience across legacy and modern platforms, we have expertise in delivering large-scale and customized migrations, leveraging our experience and adopting proven migration methodology to minimize disruption. We empower our clients to enhance their products and services to create better digital services, customer experiences and identity solutions. We have experience in a delivering IAM projects using a number of IAM solutions including Auth0, AWS Congnito, Active Directory Federation Serivces and Ping Identity etc.

8.Business Resilience Services

Business resilience planning is a critical investment for organizations. Not having an action plan if a service interruption occurs may have unacceptable consequences for business including loss of revenue and reputation. An effective business resiliency plan is based on an integrated approach across all stages of a disruptive event.

We can help organizations carry out a detailed business impact analysis as a pre-requisite building block of a comprehensive business continuity plan and a disaster recovery plan. We can also help identify and implement the best suitable DR solution / DRaaS or Cloud as a DR model that suits specific business requirements etc.

9.Cloud Security and Architecture Assessment

Cloud Security and Architecture Assessment is based on our pragmatic approach and operational knowledge across cloud environments. The assessment combines critical domains of cloud security such as:
1)Governance and Oversight
2)Risk and Compliance
3)Security Architecture
4)Threat and Vulnerability Management
5) Identity and Access Management
6)Data Security
7)Service Resilience and Incident Management
8)Service Delivery and Operations

Businesses are scrambling to define the steps necessary to safely migrate their assets to the cloud or effectively manage their existing cloud assets – with security remaining the number one challenge. This assessment helps organizations establish a cloud security program to establish standards and build secure solutions and manage risks in the cloud.